Questions & Answers
I'm trying different JPG files, but it doesn't work. Why?
Pixel Peeper reads Exif
to obtain camera settings and Lightroom adjustments.
If this kind of metadata is not present in the file, you won't see any results.
Many photographers choose not to include it. Some websites (e.g. Facebook
and Instagram) remove all metadata from their photos.
However, if you're 100% sure that the image you're trying to check does
have metadata and it still doesn't work here, feel free to
email me the photo and I'll
try to check what's going on.
Where do I find an example image with metadata, so I can see how it works?
Try this photo.
It has both Exif & Lightroom settings embedded.
Will it work for Instagram photos?
No. Instagram removes all metadata from photos.
Does it work with Photoshop? Or any other editing software?
It works for files exported with Lightroom only. It could work with
Adobe Camera Raw, but I haven't checked.
I don't want my photos to include those settings. What should I do?
In Lightroom, you can remove the metadata on export to JPG ("Remove All
Metadata" option), or use a plugin called Metadata Wrangler
to selectively strip certain parts of this information.
Can I share the settings of a photo I just checked?
Yes, every image you check here gets a unique URL. Simply copy the URL
and share it.
You won't see the image itself, though. Images are not
uploaded to the site.
I don't own any Lightroom presets, can I use Preset Finder?
No. The Preset Finder feature is intended for those who already purchased
(or created their own) preset packs. You have to upload presets from
your computer to make them available for Preset Finder.
It's implemented like this, because I don't want to discourage people
from buying certain presets, simply because they can copy the settings
from this site.
I've noticed a bug. How can I report it?
Email me the details, including
a screenshot and information about the OS and the browser you're using.
How do I get a refund?
Premium Account fees are fully refundable for 3 days following signup.
No need to give any reasons or explanations.
If you're not happy, just send me an email with "Refund" in the title. I'll send your money back as soon as possible (although it takes 3-5 days for refunds to be processed by the payment provider).